Store Policies for Mototiresonline.com outlet for motorcycle tires, ATV tires, and motorcycle accessories.

Accepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover. We also accept personal checks (with a 10-day hold for the check to clear) for processing your motorcycle tires, ATV tires, and motorcycle accessories purchases.

Shipping Time. The time needed to ship motorcycle tires, ATV tires, and motorcycle accessories merchandise will vary depending on the shipment's location and the particular time of year and payment method. Customers could expect up to a 7-10 day delivery time especially when paying by check sent via standard mail.

Shipping Methods. Motorcycle tires, ATV tires, and motorcycle accessories merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.

Knife Laws. Knife laws vary. Please check with your local law enforcement agency for the laws in your area. We sell motorcycle tires, ATV tires, and motorcycle accessories. Unfortunately we do not follow knife, firearm, or the like laws and regulations.

Damaged Shipments. Damaged shipments of motorcycle tires, ATV tires, and motorcycle accessories from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage to motorcycle tires, ATV tires, and motorcycle accessories caused by the freight carrier. Carriers can and often will carry an insurance policy seperate from us to cover your order.

Manufacturers Defects. If a motorcycle tires, ATV tires, or motorcycle accessories product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting us to receive instructions. If a motorcycle tires, ATV tires, or motorcycle accessories item is to be returned to us due to manufactures defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.

Return Merchandise Policy. Permission for any return of motorcycle tires, ATV tires, and motorcycle accessories merchandise must be secured from our return department. You have 30 days from the ship date to receive refunds. You must email the refund request to mototiresonline@mail.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.

If you received a different product than initially purchased, the item must be returned with the following:

·  All original contents (product, manuals, instructions, etc.).

·  Original packaging.

·  Original invoice or receipt.

You will still need a Return Authorization Number for an issue such as this.

Once a return is authorized by our return department you should:

1. Return the item to the address given to you by our return department.
2. Write the Return Authorization Number clearly on the box or package.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for returning motorcycle tires, ATV tires, and motorcycle accessories merchandise that does not reach our return department or is damaged via return shipping.

We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on motorcycle tires, ATV tires, and motorcycle accessories shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any motorcycle tires, ATV tires, and motorcycle accessories item you purchase from us.