Frequently Asked Questions

1    How much is standard shipping for purchases?

            For UPS ground shipping there is a general $10-$12 rate charge. Costs vary depending on your exact location and package size. Any additional options for shipping to upgrade your  motorcycle tires, ATV tires, or motorcycle accessories for faster delivery time or customized shipping will add costs. Our shipping calculator has an option list to allow for checking your product shipment costs.

2    When will my order ship? 

            Most motorcycle tires, ATV tires, or motorcycle accessories orders placed before 5PM Central time will ship the same business day!

3    I need my order fast! What are my options?   

            Need to ride tomorrow? You may request next-day service for an order. If you request next day delivery for motorcycle tires, ATV tires, or motorcycle accessories there will be an additional delivery charge. Saturday delivery is not available in all areas so please contact our customer service department if you are going to need Saturday service and we will verify that it can be done before placing your motorcycle tires, ATV tires, or motorcycle accessories order and contact you with our findings. Please be sure to include all contact info so that we can reach you and guarantee timely placement of your order for required delivery time.

4    Are special orders of motorcycle tires, ATV tires, or motorcycle accessories available for me?  

            Please contact us in regards to special orders of parts and products. We do what ever we can to make your motorcycle tires, ATV tires, or motorcycle accessories wants and needs reality. Including volume discounts for large quantities or particular shipment requirements not available on our shipping calculator.

5    I am unsure what size to order. Do you have size charts?

     Sizing of motorcycle tires, ATV tires, and motorcycle accessories varies between manufacturers. If you have specific questions please contact us and we will get your answer for you.

6    I cannot find the motorcycle tires, ATV tires, or motorcycle accessories product I was looking for. What should I do?

            The sales staff here at Mototiresonline.com is interested in helping you however possible. If you are unable to find what you want here contact us and leave a description of your need and we will hunt it down for you. If we do not have it we will find the motorcycle tires, ATV tires, or motorcycle accessories you want and get them for you!

7    Will you sell or distribute any of my information?

     Mototiresonline.com does only sells motorcycle tires, ATV tires, or motorcycle accessories. Your personal info is confidential and we are dedicated to protecting the privacy of all visitors to our Website. Our privacy policy is simple: we don't sell, barter, give away, or rent your personal information to any company, PERIOD! The information we collect and store varies entirely on how you choose to make use of our Website and our services. More policy details are available on our Store Policies page.

8    I have more questions about the products I've seen on your website. Can I call just to ask questions?

     Absolutely you can! If we can not answer your question on motorcycle tires, ATV tires, or motorcycle accessories immediately we will ask for a return contact via phone or e-mail and respond with the answer in as little as 15 minutes. This is our guarantee to you of saving you the precious time life has to offer by not placing you on hold and hanging you on a hook waiting for us while you could be doing something you enjoy or that is important to you besides filling your ear with the sounds of call waiting music or automated voice prompts.

9    What methods of payment do you accept?

     We accept Visa, MasterCard, Discover and American Express credit cards, as well as PayPal and certified checks or money orders.